Disclaimer
The contents of this site are for information purposes only. Any information or opinions contained herein have been produced by the Company based on information obtained from sources believed to be reliable but which it has not independently verified. The Company makes no guarantee, representation or warranty and accepts no responsibility or liability as to its accuracy and completeness. Neither the information nor any opinion expressed herein constitutes an offer to buy or sell any investment. Such information and opinions are subject to change without notice. The Company, its directors, officers or employees accept no liability for any damages or losses arising from the use of this site or its contents. Clients should be aware that the regulatory regimes and compensation arrangements in overseas locations will be different in each jurisdiction. Readers should not rely on any material contained herein and should seek independent advice wherever necessary.
FATCA/AML Compliance Information
Bahrain Compliance Information
Investcorp Holdings B.S.C. (c) is a closed Bahrain Shareholding Company incorporated under the laws of the Kingdom of Bahrain.
Business Continuity
Copyright and Trademarks
“Investcorp” is a registered service mark owned and used by the Investcorp group of companies. The Investcorp group described in this website is the original “Investcorp” which is headquartered in Bahrain and which engages in the transactions described in this website. Investcorp is not to be confused with other companies with similar names and marks including Investacorp, Investcorp, Inc. (incorporated in Florida), Invesco, Amvesco, and others. None of these other companies have sponsored or endorsed this website.
EEA Complaints Treatment Procedure
Complaints treatment
If you are not satisfied with the service provided by Investcorp Europe SA, you can submit a complaint or a claim. All complaints can be submitted through the following means:
By mail to the following address (via postal mail):
Investcorp Europe SA
56 rue Charles Martel
L2134 – Luxembourg
By electronic mail at the following address: complaints@investcorp.com
Out of court complaints resolution
If you did not receive an answer or a satisfactory response to your complaint, the CSSF operates a process to facilitate out-of-court complaint resolutions between customers and financial institutions.
Your request must be filed with the CSSF within one year after the filing of the initial complaint with IESA. All the relevant information can be found on the CSSF website: https://www.cssf.lu/en/customer-complaints/
Cross-border complaints resolution
You can also use FIN-NET (Financial Dispute Resolution Network) to submit a cross-border complaint if you live in a member country of the European Economic Area, if you have a complaint against a financial service provider in another member country of the European Economic Area, if you have submitted a complaint but are not satisfied with the response, and if you wish to know which alternative dispute resolution body could resolve the dispute.
To send a complaint to a member of the FIN-NET network, you can contact a FIN-NET member directly and ask for advice.